Accreditations & Certifications

We have made continuing professional development a priority and an integral part of maintaining our on-going competence by providing evidence to our customers the strength and commitment we have in delivering the ultimate customer experience.

HITRUST-Certified

HiTrust CSF Certification*                     

HITRUST CSF Certified status indicates that our enterprise resource planning, prepress, data processing and fulfillment business units and systems have met industry-defined requirements and is appropriately managing risk, and places us in an elite group of organizations worldwide that have earned this certification. LEARN MORE

21972-312_SOC_NonCPA

Service Organization Controls (SOC) 2*

The SOC 2 is an intensive and costly process, requiring months of preparation. The John Roberts Company undergoes information security audits conducted by a third party auditor on an annual basis. Most recently, The John Roberts Company received a SOC 2 Audit Report. LEARN MORE

Hipaa

Health Insurance portability & Accountability Act (HIPAA)*

The HIPAA privacy rule provides federal protections for Personal Health Information (PHI) held by The John Roberts Company. The security rule specifies a series of administrative, physical, and technical safeguards The John Roberts Company uses to assure the confidentiality and integrity of electronic and printed protected health information. LEARN MORE

ISO_9001-2015

ISO 9001:2015 Certification

ISO 9001:2015 is a master plan that provides a set of standardized requirements for John Roberts' quality management system. The ISO 9001:2015 standard gives a tested framework for taking a systematic approach to manage our organization's processes so that we consistently produce projects that meet or exceed our customers' expectations. LEARN MORE

G7

G7 Master Printer, GRACol & SWOP

G7, GRACol & SWOP is an acronym for General Requirements for Applications in Commercial Offset Lithography. GRACoL is a color reproduction specification for sheetfed offset lithography. SWOP stands for Specifications for Web Offset Publications. The mission of GRACoL & SWOP is to improve communications and education in the graphic arts by developing best practices that reflect the influence and impact of new technologies in the workflow of commercial offset lithography. LEARN MORE

Mail Quality Control Certification (MQC)

We have 28 MQC certified employees at The John Roberts Company. This enables quick and accurate responses to questions about mail-piece design, considerations and USPS regulations including barcodes, mailability of all mail classes, automation requirements, permits and presorting. MQC supports allows faster processing, deeper postal discounts, reducing undeliverable as addressed(UAA) mail and improved postal processing. 

Executive Mail Center Manager (EMCM) 

We have an on-site EMCM Manager that assists with relations with the Post Office, designing mail pieces for maximum ROI, tracking and monitoring changes legislation, mail owner(customer) service satisfaction, developing effective internal mail policies and procedures and resident expertise in understanding government and postal rules and regulations.  

Full Service Intelligent Mail Certification (IMB)

We have an on-site EMCM Manager that assists with relations with the Post Office, designing mail pieces for maximum ROI, tracking and monitoring changes legislation, mail owner(customer) service satisfaction, developing effective internal mail policies and procedures and resident expertise in understanding government and postal rules and regulations.

 

*If accreditation is required, work must be done at Minneapolis plant.