The John Roberts Company is compliant with the rule of the Health Insurance Portability and Accountability Act (HIPAA). The protection of customer data is something that the company takes very seriously. "It is important to us that all of the certifications and accreditations held at The John Roberts Company be authentic tools through which we provide quality assurance and sustainable business practices on all of our service levels” states Michael Keene, CEO of The John Roberts Company. “We design our controls around all aspects of our service that impact our clients as well as our employees".

The HIPAA privacy rule provides federal protections for Personal Health Information (PHI) held by The John Roberts Company. The security rule specifies a series of administrative, physical, and technical safeguards The John Roberts Company uses to assure the confidentiality and integrity of electronic and printed protected health information. All employees within The John Roberts Company have been trained to the most current HIPAA and PHI standards.