The John Roberts Company Career Page

 
JOB DETAILS

Sales Development Associate

As a leader in the print industry, John Roberts is looking for qualified and talented individuals to grow our highly recognized, award-winning team.  We are currently looking for an experienced Sales Development Associate to join us

Job Description

As a key part of the sales organization, you will be responsible for identifying and qualifying potential leads, engaging prospective customers, and helping to build a strong sales pipeline. In this role, you will gain hands-on experience in the printing industry while developing a strong understanding of the technical and emerging trends that impact modern marketing and consultative sales processes. This position is ideal for someone eager to learn, grow, and contribute to a fast-paced, customer-focused environment.

Essential Duties

Individuals must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Build working knowledge of all phases of pre-press, sheet fed press, web press, digital, letterpress, mailing and bindery operations
  • Conduct outbound prospecting through cold calls, emails, and social media outreach
  • Qualify inbound leads based on defined criteria and schedule discovery calls
  • Research accounts, identify key decision-makers, and generate interest in our products/services
  • Maintain accurate and up-to-date records of all prospect interactions in the CRM system
  • Collaborate with Manager and Marketing to develop targeted campaigns and outreach strategies
  • Obtain complete and concise job specification information and assist customers in their marketing efforts.
  • Complete estimate requests. Review contents of estimate to create accurate quote
  • Coordinate and exchange verbal and written information about customers’ projects, SOPs, and customers’ requirements.
  • Present sales opportunities, product information, and tailored solutions to clients and key stakeholders as part of the new business development process
  • Meet or exceed weekly and monthly activity and pipeline goals
  • Stay up to date on industry trends, market dynamics, and competitor activity

Qualifications

  • Bachelor’s degree
  • 0–2 years of experience in a sales or customer-facing role
  • Excellent communication skills—both written and verbal
  • Strong organizational and time management skills
  • Energetic, self-motivated, and eager to learn
  • Familiarity with CRM tools (e.g., Salesforce, HubSpot) is a plus
  • Leadership qualities: integrity, motivate others, professional presence, effective communicator.
  • Solve problems using facts, problem-solving tools and personal judgment
  • Conflict resolution abilities
  • Deal with various kinds of people in a friendly, professional manner.
  • Work on different projects and adapt to changing situations

What We Offer

  • Competitive base salary and commission structure
  • Comprehensive training and ongoing professional development
  • Opportunities for career growth within the sales organization
  • A collaborative and high-energy work environment

John Roberts is proud to be an equal opportunity employer that values diversity. We are committed to creating a space where all employees feel included and understood. We do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. John Roberts also prohibits harassment of applicants and employees based on any protected categories.

As an Equal Opportunity Employer, we encourage all individuals to apply.

 
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