Shift: Full-time

Job Description

The Workflow Automation Programmer designs, develops, and maintains automated solutions that streamline business and production processes. This role combines data programming expertise with software development skills to create efficient, scalable, and secure automation systems. A successful candidate will apply curiosity, initiative, and creative thinking – including the use of emerging AI technologies – to uncover opportunities, anticipate challenges, and deliver innovative solutions that transform workflows. 

Essential Duties

Individuals must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Design, program, and update automation tools to simplify repetitive and manual tasks across data, mailing, shipping, and print production workflows.
• Develop new features and maintain internal and external software systems to improve customer experience and operational efficiency.
• Translate business requirements into scalable, automated solutions using APIs, scripting, and database technologies.
• Build and optimize automated data workflows (CASS/NCOA, merge-purge, presort, data standardization).
• Implement AI-driven process improvements to anticipate needs, accelerate workflows, and enhance quality.
• Provide reporting solutions (standard and customized) for internal teams and client needs.
• Collaborate with cross-functional teams to ensure integrations, data accuracy, and project success.
• Perform thorough testing (unit, integration, and release) to ensure solutions meet technical and functional requirements.
• Serve as a subject matter expert (SME) for workflow automation and train team members on best practices.

Job Requirements

• U.S. citizenship required.
• Must pass a background check prior to employment and sign an annual attestation regarding criminal convictions.
• Ability to work with high-risk/high-security data, including confidential information (ePHI/PII).
  

Pay Range: $75,000-$125,000

At John Roberts, all employees are offered a comprehensive benefits package, including Health Insurance, Dental & Vision Coverage, Paid Time Off, FSA, 401K, Life Insurance, Short- and Long-Term Disability, and Tuition Assistance. Plus, our 24/7 on-site gym is available for your fitness needs! For more details, head to our "Careers" page and scroll down.

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John Roberts is proud to be an equal opportunity employer that values diversity. We are committed to creating a space where all employees feel included and understood. We do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. John Roberts also prohibits harassment of applicants and employees based on any protected categories.

As an Equal Opportunity Employer, we encourage all individuals to apply.